HOW MUCH IS SHIPPING?
We offer Express Shipping at a flat rate of $20 per order. Nevertheless, because of the items are in different shapes and sizes, we'll let you know the cost at the check-out stage of your order.
WHEN WILL MY ORDER ARRIVE?
Generally, we deliver all orders within 3-5 working days.
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched.
If you do not receive one, please email firstname.lastname@example.org
All orders require a signature on delivery, make sure your supplied address is attended during business hours.
We cannot send to PO BOXES, please ensure a street address is supplied.
WHICH COURIER DO YOU USE?
Kissfish uses DHL.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Kissfish does not have any control over any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to the country.
Since these fees are not computed nor applied to orders by Kissfish, please contact your local customs office to find out more information if you are unsure of the charges.